Beyond the Call - An i24 Podcast
Beyond the Call is a Canadian-owned monthly podcast which aims to engage with current and potential clients while providing valuable insights into the call management industry. With a focus on actionable business advice, client success stories, and industry trends, this podcast will serve as a dynamic platform for growth, connection, and innovation.
Beyond the Call - An i24 Podcast
AI: Friend, Foe, or Future Teammate?
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i24 Call Management
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Season 1
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Episode 3
🤖 AI: Friend, Foe, or Future Teammate?
In our latest podcast episode, we dive into the world of Artificial Intelligence—what it means for customer service, how it’s reshaping communication, and why the human touch still matters more than ever.